Guests of the Banff Ptarmigan Inn will be able to walk to an array of area attractions, including ski slopes and nature trails in the national park and shopping and dining on Main Street. Many attractions are within minutes of the accommodation, including the Cave and Basin Historic Site, the Banff Upper Hot Springs, the Whyte Museum, the Luxton Museum, and the Bow Falls. Guests can make use of on-site parking at the Banff Ptarmigan Inn. In addition, the hotel provides each guest with a complimentary public transportation pass for the duration of their stay.

The one hundred thirty four guestrooms at the Banff Ptarmigan Inn are designed to provide guests with modern amenities, such as complimentary wireless Internet access, cable television, coffeemakers, feather down bedding, coffeemakers, and private bathrooms with hairdryers.

The Banff Ptarmigan Inn provides guests with many contemporary amenities. During their stay, guests can make use of a ski storage facility, a Jacuzzi, a steam room, meeting space, event space, a restaurant, fitness, laundry services, 24-hour reception.